How to Fix “We Can’t Accept Online Orders Right Now” in Hostinger Website Builder
If you’ve been facing the error message “We Can’t Accept Online Orders Right Now” on your Hostinger online store, you’re not alone. This common issue can prevent customers from completing purchases, and it typically occurs when certain settings are missing or incomplete on your website. Fortunately, fixing this issue is straightforward. Let’s go step-by-step on how to resolve it.
- Login to Hostinger Account
The first step is to log in to your Hostinger account and navigate to the website that’s experiencing the issue. - Access the Store Manager
Once inside your website’s dashboard, instead of going directly into the website editor, go to the “Store Manager.” From here, you’ll manage the payment settings for your online store. - Set Up a Payment Method
One of the main reasons for the “We Can’t Accept Online Orders Right Now” error is the absence of a payment method. In the “Store Settings” section, under “Payments,” you need to add at least one payment option. Even a simple manual payment method like “Cash on Delivery” will suffice to resolve this issue. - Fill in Company Information
Another necessary step to fix this problem is completing your company details. Make sure you’ve filled in your company name, phone number, state, and country in the store settings. Missing company information can trigger the error. - Add a Shipping Method
A lack of shipping options is another cause for this error. To resolve it, create a shipping zone, name it (e.g., International), and select the countries you ship to. After that, add a shipping method and rate (you can set it based on size or weight).
Once you’ve added these key settings — payment methods, company information, and shipping methods — refresh your website and the error should no longer appear.
By following these simple steps, you’ll ensure that your Hostinger online store is fully functional and ready to accept orders without any errors. If you have any questions or encounter issues along the way, feel free to leave a comment, and I’ll be happy to help.
